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DELIVERING OPERATIONAL SUCCESS AIR MOBILITY COMMAND (AMC), USAF GETS “LEAN” WITH EPUBS© In 2004, individual AMC flying organizations known as “Airlift Wings” were struggling under the burden of hundreds of pounds of paper manuals and flight publications in their aircraft. Flight Surgeons were reporting an increase in lifting injuries, the cost of carrying the weight in paper was skyrocketing with surging fuel costs, and managing the mountains of flight publications was increasingly difficult as the number of manuals increased with the increasing mission demands of the War on Terror. more... VIRGIN AMERICA TAKES FLIGHT WITH EPUBS© In 2008, Virgin America was busy accumulating record-setting recognition and awards as a new US domestic airline, in part by insuring the employee group had the right tools and the best in technology. Flight Operations achievements included strong standardization and cost efficiency, but the technical publications / crewmember interface was in need of refinement. The initial web-based library was a step in the right direction, but desired levels of accessibility and standardization still needed some improvement. Virgin America’s web-based library was showing some inherent access vulnerabilities. more...